Contact Me

Want to work together?

I am very excited to start working with you!

Before we start, please fill out the Brand Application form so I can get a clear picture about your needs. Please be as detailed as possible.

I will get back to you within max. 48 hours.

For further information, please read the Frequently asked questions on the bottom of this page or send me an email directly if you didn’t find what you were looking for.

Contact

New Field

Email

info@designyouneed.com

Frequently Asked Questions

What kind of services do you offer?

You can choose between 2 main services.

1. Branding & website design service is for you if you are in business for a while now, but you might have never had the time or the budget to invest in proper branding. You might have a DIY website that needs a redesign, or maybe no website at all. Choosing this service means that you are committed to making shifts in your mindset and to doing the necessary work that is required to scale and elevate your business.

This package has 2 main parts:

  • Branding: This is going to be a deep dive into your brand strategy and visual identity to elevate your business, showcase your brand, and build a lasting impression on your ideal clients.
  • Website design: With your new brand assets in hand we are going to dive deep into your website’s strategy and build you a highly converting website with user experience in mind.

2. Unique Website design & development service is for those who already have their branding assets ready and are looking for a website only without the branding experience.

If you are clear on your mission, values, brand identity, you can provide selected brand fonts and colors to use while building your new website that is in alignment with your brand & business - this service is for you.

If you are not ready to dive deep into your brand's development, but still need a website, we can work that out too.  I will help you create your unique and personalized website so your business can stand out from the crowd and get noticed.

3. On Budget One Page Web design

This package is recommended for those who are tight on time and budget. With the one page web design package you can get a quick and easy website that would represent your business in the online world. Have your brand assets ready and let’s build your new website together.

4. Graphic design service is for you if you are looking for flyers, posters, business cards, mood boards, or a new CV design for your next job interview.

You can ask these to be added to your main services, but you can also hire me for these designs individually.

If you are interested in the details of each service, please go to my Services page.

 

 

Can I cancel or freeze a project?

You are free to cancel anytime during the design process, but you have to let me know 3 weeks in advance.

If you cancel after our free call but before transferring the first payment, the cancellation is for free.

If you cancel after you've done the first payment  and I started working on your design, the already paid amount is non-refundable and the 50% must be paid immediately of the amount that is still due.

If you want to cancel after the final work has been approved, the remaining amount most be paid immediately.

 If you want to pause the project for a while, you have to let me know 3 weeks in advance. Whenever you want to continue the work together, you have to tell me 3 weeks in advance and I will decide based on my availability when could we continue our project.

Do you offer payment plans?

The Branding & Website design service requires you to pay a deposit of 35% of the total price before the project starts.

There is a payment plan for 3 months.

The Unique Website Design & Development service requires you to pay 50% of the total price before the project starts. The other 50% should be paid in the second month when the project ends.

There is a payment plan available. If you need it, please let me know upfront.

The On Budget One Page Web Design package doesn't offer any payment plans.

 

How does the brand & web design process look like?

First you need to fill out the Brand Application. I encourage you to share as much information as possible about the design you need.

If we are a good fit, then we will schedule a 60 min. free call to get to know each other better and you can tell me more about your project.

If we both agree to work together,I will send you a contract with all the details and the request for the first payment. 

When I've received the first payment, I will set up our working space, and start working on the branding.

This process is a joint work for the both of us, so you will receive files to fill out that are required to build your brand. 

After the branding part is done, we start working on the website design. Your feedback regarding your dream website is crucial, therefore I will ask you to share you ideas about the layout, content and overall vision. With this information in hand and the result of our brand work I will build your website with your ideal client and the user experience in mind.

When the website is ready we will both test it and prepare for the launch.

After you final approval on the website, I will send you the last payment request.

After the payment has been done we will have our final call, where I will train you how to use the webiste, and I will hand you over the files.

 

How long does a design process take?

Each design type will be different based on your needs and the complexity of the topic, but on average you can expect the following:

  • Signature Service: Brand and website design: ~ 12-14 weeks
  • Unique Website Design & Development: ~ 8-10 Weeks
  • On Budget One Page Web Design: ~ 4-6 weeks
  • Graphic Design: ~ 1-2 Weeks

Your prompt feedback and communication will be very important during this process, and I will strive to complete your project in a timely manner.

Do you offer support after the website is live?

I will give you my full support throughout the design process based on our contract and the scope of the project.

When the website is ready I will hand you over all files you need to manage your on sites - this also includes a video training especially prepared for your website with all tips & tricks and good to knows. So you will have a full knowledge of managing your site.

I offer 2 weeks of after go live support for my Signature offer: Brand& Website design and Unique Website design & development services - where we can monitor how the site performs and fix any upcoming problems. 

For the On Budget One Page Web Design I offer 1 week post launch support.

If you believe that you won't be able to manage this on your own after this support period, I am happy to offer you additional support after the go live (training, maintenance, etc.) If you would like to ask for this, let me know and I will send you my monthly packages. The cost of this support is not included in the original design price.

 

How will we communicate during the design process?

I believe in transparency, therefore I prepare meeting notes on all our calls and also record and share them with you so we both know what has been discussed and agreed.

The whole project is going to be tracked in Asana.

Asana is a project management tool that makes the branding and website building process a lot easier for both of us. It will allow you to keep track of every step along the way, exchange ideas and feedback at each stage of the project.

If you are not aware of this tool, don't worry, it is really easy to use and you will receive a personalised training on how to use it. You will learn the program, how to upload files there and how to give valuable feedback.

Besides Asana, we will have several video calls at the main milestones during the project and hop on quick calls if necessary. 

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Brand application

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New Field

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